There are several options on how you can find the profile of a previously blocked user and unblock it.
Desktop version:
You can unblock a user if you have previously added him / her to the “Following”. To do this, go to the “Following” list in which is located in “Your activity” section (you can also locate it on the "Search" page), find the user's profile and click on it to be redirected to the user's page. Then, press “Unblock” button.
If you have chatted with a user before, you can try to find his/her profile in the "Messages" section by entering the user's name in the search bar on the left side of the screen.
Mobile version:
You can unblock a user if you have previously added him / her to the “Following”. To do this, click on the man icon in the upper right corner and select "Activity" from the menu. You can also locate the "Following" section on the "Search" page. Then, go to the “Following” list, find the user's profile and click on it to be redirected to the user's page. Press “Unblock” button.
If you have chatted with a user before, you can try to find his/her profile in the "Messages" section by entering the user's name in the search bar located in the upper part of the page.
If you are unable to find a user using the above methods, please contact our customer support by providing us with the user's ID, name, age and date of last communication with the user and we will try to assist you with this matter.