If you believe you were charged too much, please send us proof of your payment (like a photo, a receipt, an SMS confirming payment, or a screenshot of your online bank statement), along with the amount and payment method. We'll check the details, and if you were overcharged, we'll refund the extra amount. Before resorting to a chargeback, please contact our Support Team first. We can usually resolve the issue directly or help you communicate with your payment provider.